“We’ve been trying to reach you about your vehicle’s warranty…” So goes the pitch. Some vehicle warranty companies are trusted and helpful ways to extend your car’s coverage beyond that provided by your manufacturer. Others seem to be nothing worse than outright scams that will hound you to the grave if they get ahold of your name, email, and phone number. But which are the good ones and which are the bad ones? Car Talk decided to find out.
Car Talk’s Secret Shopper and the Burner Phone
The problem with working on vehicle warranty projects as a journalist (autowriter) trying to get information is that once you call these warranty companies, they never – ever- stop calling you back. And emailing, and paper mailing you, and running after you in the street. These companies are relentless. They know you are going to call a few places for quotes, so they want to make sure…
